J.D. Power and Associates Reports:
NET10 Ranks Highest in Customer Satisfaction among Non-Contract Wireless Users
WESTLAKE VILLAGE, Calif.: 30 July 2009 - Prepaid carrier NET10 ranks highest in overall customer satisfaction among non-contract wireless users, according to the J.D. Power and Associates 2009 U.S. Wireless Prepaid Customer Satisfaction Index StudySM released today.
NET10, included in the study for the first time this year, achieves a score of 774 on a 1,000-point scale and performs particularly well in three of the six factors that drive overall satisfaction: performance and reliability; cost of service; and account management.
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